Welcome to the ROEMAHKEBAYA.CO.ID website and / or the Roemah Kebaya mobile application. You must read, understand, accept and agree to all terms and conditions of this Agreement before ordering Products from our Site. By ordering one of our products, you must be bound by these Terms and Conditions.

A. Site Terms of Use

  • Upon visiting and using the site including any features and services, Every User is required to comply with the following Site User requirements:
  • Users at least 18 years of age, already married, or who already have legally recognized requirements fall within the Adult User category / regardless of Child Protection Law. If you are under 18 years of age: You must obtain consent from your parent or guardian, parent's acceptance or consent to these Terms of Use and their consent to take responsibility for: (i) your actions; (ii) fees associated with the use of any Service or purchase of Products; and (iii) your acceptance and compliance in accordance with these Terms & Conditions of Use. If you do not have permission from your parent or guardian, you must stop using / accessing the platform and stop using the Service
  • Access to this site is permitted only for the purposes and interests of shopping and information related to the service of this site.
  • Users are not allowed to reproduce, distribute, display, sell, rent, transmit, create derivative works from, translate, modify, reverse engineer, disassemble, disassemble or exploit the site
  • Users are not allowed to post and publish content that: (i) infringes any copyright, patent, trademark, service mark, trade secret or other proprietary rights (ii) Threatens, obscenity, indecency, pornography or may result in any Legal obligations civil or criminal Indonesia or international law. (iii) Contains bugs, viruses, worms, trap doors, Trojan horses or codes and other harmful property.

B. Terms of Sale

  • Prices are listed on the website ROEMAHKEBAYA.CO.ID not including Shipping Cost, Fleet or courier fare out of town (expedition).
  • For online purchases through shopping carts, orders and shipping will be processed after our payment is received. The delivery time is adjusted to the service area of ​​the destination area. For delivery we work with the courier services services. Items purchased can not be returned or exchanged for other goods, unless there is an agreement first.
  • Every effort has been made to ensure the accuracy of all information contained. ROEMAHKEBAYA.CO.ID does not guarantee with respect to the accuracy of the data, including details of product size and editorial.
  • Product Images as seen on the Site may vary slightly from the actual product you received.
  • If you wish to cancel your Order please contact our Customer Service Team at +628888589075 (phone and whatsapps) or email to: No cancellation fee applies. Once the Order has been shipped, it may not be able to cancel and if the goods are to be returned must be returned in accordance with the company guidelines provided by the Customer Service Team (Please contact the number)

C. Return of Goods and Exchange Policy

  • If you are not satisfied with your purchase, you may return the Product to us within thirty (7) days of receipt. The product condition that you want to return must be in the same state as when delivered (original packing). The product should not be in a state of disrepair, dirty or has been washed. The product price tag is still intact.
  • You must make sure that the products delivered to us are in the same condition as when received by you and packaged properly. In this case, if the goods are returned to us in an unsuitable condition, we reserve the right not to receive returns and send the product back to you.
  • You can process the return via the Delivery Service you choose.
  • The returned product will be exchangeable with other products. You can choose a replacement product with another product on our website for the same price

D. Damaged Products

  • If the goods you receive are damaged, please contact our Customer Service Team and provide Order number, name and address, product details and returns, and whether you require a replacement.
  • Upon receipt of the Product, we will review it and we will notify you of your right to reimbursement or refund (if any) by email as soon as possible.
  • In the case of non-defective Product returns, we have the discretion to decide not to repair, replace or refund your money for the Product and / or we may require you to pay all shipping charges and service charges in accordance with our current standard fees and other charges for the card credit or debit, or payment details you provide to us when you make your Order, and, to the extent permitted by law, we are not liable to you for any loss, liability, damage fee, or any other fees.

Terms and conditions can be changed or updated at any time without prior notice. All changes to these Terms and Conditions will be posted online. Site Usage shall be deemed to constitute acceptance of the new Terms and Conditions.

When you submit Orders to the Site, you agree that you do so and are subject to the Terms and Conditions applicable on the date you submit your Orders. You are responsible for reviewing the latest Terms and Conditions each time you submit your Order. If the User has objected to the terms and conditions that we have submitted in this Agreement, we strongly advise against using the Site.

More info about this service please contact our Customer Service at +628888589075 or  email